Terms & Conditions

1. Agreement to Terms

By accessing culttra.com, placing an order, or purchasing our handcrafted cookware, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, registered accounts, and purchasing customers.

2. Handcrafted & Earthenware Characteristics

Culttra products are meticulously hand-molded by traditional Indian potters and artisans. Due to the authentic nature of natural clay, wood-firing kilns, and cast-iron pre-seasoning:

• Slight variations in color hue, natural terracotta texture, and subtle dimensional tolerances are normal and celebrated as marks of authentic craftsmanship.
• Natural red clay items must be seasoned according to our provided instructions before being placed on gas stoves or direct heat.
• Thermal shock (e.g. pouring cold water into a blazing hot clay pot) should be avoided to prevent stress fractures.

3. Pricing & Order Confirmation

All prices listed on Culttra are in Indian Rupees (INR) and are inclusive of applicable GST taxes. We reserve the right to cancel or adjust orders in the event of demonstrable typographical or technical pricing errors.

4. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with orders shall be subject to the exclusive jurisdiction of the courts located in Malappuram District, Kerala.